Fortune 500 industrial company focused on the commercialisation of paints, varnishes and coatings. Turnover in Spain: < €50 million.
Oct 2018 – Oct 2019
- Report on the evolution of the business with car insurers, monitoring of the objectives of the commercial and technical staff, and evolution of sales to FORD dealers.
- Responsible for satisfaction surveys to more than 4.000 customers in Spain and Portugal and subsequent interpretation of the results.
- Cross-checking of internal data with information obtained through market studies to improve current data.
- Proposals for CRM improvement.